At xu60, true entertainment is entertainment enjoyed with full awareness and control. This page provides all the information, tools and guidance you need to ensure a fun and responsible gaming experience on xu60.my.
Xu60 offers a range of control tools that you can use at any time to ensure a healthy and responsible gaming experience.
Set a maximum deposit amount per day, week, or month. For example, if you set a daily limit of RM100, the xu60 system will automatically decline any deposit that exceeds that amount – even if you change your mind. Limits can be lowered immediately but require a 48-hour waiting period to increase.
Set the maximum loss amount you are comfortable with over a given period. Once your chosen loss limit is reached, your xu60 account will be temporarily locked from placing any further bets until the limit resets. This helps you avoid chasing losses — one of the most damaging habits in online gaming.
Set a time limit for each gaming session at xu60 — for example, 1 hour or 2 hours. As your set time approaches, xu60 will send you a reminder. Once time is up, the session ends automatically. This feature is especially helpful for players who tend to lose track of time while playing slots or live casino games.
If you feel you need a short break from the xu60 platform, use the temporary break feature to lock your account for 24 hours, 48 hours, a week or a month. During the break, you will not be able to log in or make any transactions. This gives you time to reassess your gaming habits with a clearer head.
For more serious long-term protection, xu60 offers self-exclusion periods of 30 days, 90 days, 6 months, 1 year, or permanently. While a self-exclusion is active, your account will be fully closed and xu60 will not allow you to register a new account. This is the most powerful tool available for those who genuinely need help regaining control of their gaming habits.
You can opt out of all promotional notifications, bonus offers, and tournament invitations from xu60 at any time. If you find that promotions and bonuses are pushing you to spend more than you can afford, turn off these marketing communications through your xu60 account settings or contact our support team.
Gaming at xu60 is purely for entertainment. If at any point you feel that playing is becoming a source of stress or is negatively affecting your daily life, please use the self-control tools we provide or contact the xu60 support team immediately. You don't have to face this situation alone.
Responsible gaming refers to the practice of playing online in a safe, controlled, and enjoyable manner – where gaming remains a form of entertainment rather than a source of income or an escape from problems. At xu60, we define responsible gaming through three core principles:
All game outcomes on xu60 are entirely random, determined by an independently verified RNG system. No system, strategy, or pattern can guarantee a win. Always play with realistic expectations and enjoy the experience itself.
One of the biggest challenges with problematic gaming habits is that they often develop gradually and go unnoticed until the situation becomes serious. xu60 encourages every member to recognise these warning signs early:
If you identify two or more of the above signs in yourself, we strongly encourage you to use xu60's self-control tools or contact our support team right away. There is no shame in asking for help – it is a sign of strength, not weakness.
All of xu60's self-control tools are easily accessible in two ways: through your account settings on xu60.my, or by contacting the xu60 support team, which operates 24/7 in Bahasa Melayu. Here is a quick guide to each tool:
Go to Account Settings → Responsible Gaming → Deposit Limit. Select a period (daily/weekly/monthly) and enter the maximum amount in RM. The limit takes effect immediately. Reductions apply instantly; increases require a 48-hour waiting period.
Go to Account Settings → Responsible Gaming → Loss Limits. Set a daily, weekly, or monthly loss limit. Once the limit is reached, further wagering will be automatically blocked until the next limit period begins.
Go to Account Settings → Responsible Gaming → Session Limits. Set a maximum session duration (30 minutes to 8 hours). A reminder will appear 5 minutes before the limit is reached and the session will end when time is up.
Go to Account Settings → Responsible Gaming → Temporary Break. Select your break duration (24 hours to 30 days). Your account is locked immediately. For a longer break, use self-exclusion.
Contact xu60 support via live chat or email [email protected] and state your self-exclusion request. Choose a duration: 30 days, 90 days, 6 months, 1 year, or permanent. This cannot be reversed during the active period.
Go to Account Settings → Notifications → Marketing Communications. Disable all or selected promotional communications. Changes take effect within 24 hours. Important notifications related to account security are not affected.
Take a few minutes to answer the questions below honestly. This is a self-assessment designed to help you evaluate your gaming habits objectively. Your answers are private and are not recorded by xu60.
1. Have you ever played with money you couldn't afford to lose?
2. Have you ever chased your losses by continuing to play?
3. Has someone close to you ever expressed concern about your gaming habits?
4. Have you ever borrowed money to gamble or play online?
5. Do you find it difficult to stop playing even when you want to?
Here is a practical guide from the xu60 team to help you enjoy a fun and responsible gaming experience every time:
Xu60's services are exclusively for individuals aged 18 and above. xu60 takes its responsibility to protect minors extremely seriously and implements multiple measures to ensure this platform remains inaccessible to underage users:
Parents or guardians who suspect that a minor has registered for or accessed a xu60 account should contact [email protected] immediately. xu60 will take prompt action at no charge and without any complicated procedures.
If you or someone you know is struggling with excessive gaming, xu60 encourages you to seek help without delay. A range of support resources is available in Malaysia:
Contact the xu60 support team now via live chat at xu60.my or email [email protected]. We can help you activate self-exclusion or any other control tool in under 5 minutes – no extra questions, no judgement. Just the help you need.
Responsible gaming is not just a minor clause buried in a policy xu60 – it is a core value that shapes every decision we make in running this platform. xu60's commitment to responsible gaming is reflected through the following concrete actions:
Xu60 pledges that member well-being will always take priority over any business consideration. If you need help, we will assist you without question — whether you choose to take a break or stop playing altogether. This is a commitment we uphold with full integrity.
When you log in to xu60 to play your favourite slots or join a live casino table tonight, the last thing on your mind is probably "responsible gaming." And honestly, if you're playing within your means and with full awareness, there's nothing to worry about. But there is a very compelling reason why xu60 considers this topic important enough to prioritise — not merely as an obligation, but as a genuine responsibility to our member community across Malaysia.
Malaysia is home to a highly active online entertainment community. Players from Kuala Lumpur, Johor Bahru, Penang, Ipoh, Kota Kinabalu, Kuching and across the country log in to xu60 every day to enjoy slots, Live Casino, Classic Blackjack, and more. For the vast majority of them, this is light-hearted entertainment – much like watching a Malaysia Super League match on the weekend or playing badminton with friends after work. That is how gaming should feel.
However, xu60 also recognises that a small number of individuals may find it difficult to keep their gaming habits in check. Not because they are weak or unwise — but because online gaming mechanics are designed to be engaging and compelling, and for some people with certain risk factors, this can develop into a habit that is hard to control. This is not a moral failing; it is a real health issue that deserves proper attention and support.
Research indicates that between 1% and 3% of online players may experience problem gambling at some point in their lives. For our member community, xu60 with a community exceeding 500,000 people, this means thousands of individuals may need support at any given time. Each one of them is a person with family, responsibilities and dreams — not just a number in a statistic. That is why xu60 invests seriously in responsible gaming programmes and tools, not merely to meet regulatory requirements, but because we genuinely care.
Of all the self-control tools offered by xu60, deposit limits are the most widely used and most effective tool for the majority of members. The concept is straightforward: you decide in advance how much you are willing to spend over a given period, and xu60's system ensures you cannot exceed that limit — even in moments of impulse.
This is very different from simply intending to "just deposit RM50 tonight." Good intentions can easily waver when you feel like a win is just around the corner or when you've just lost and want to recover. xu60's deposit limits eliminate these moments of vulnerability by making the limit non-adjustable in real time – any increase requires a 48-hour waiting period, giving you ample time to reconsider with a clearer head.
For many Malaysian players, money spent on online entertainment comes from disposable income after all essential needs have been met — rent, bills, food, children's education, and savings. This is a healthy approach, and xu60 fully supports this. Problems arise when the line between "spare money for entertainment" and "money needed for essentials" begins to blur.
The best way to avoid this blurring of lines is to set a clear monthly entertainment budget — just as you might budget for dining out, family activities, or shopping. Your online entertainment budget at xu60 should represent an amount you can lose entirely without any impact on your finances or daily life. Then use xu60's deposit limits to ensure you never exceed that budget under any circumstances.
One of the things we are most proud of at xu60 is the spirit of our member community. Among active xu60 members, there is a healthy culture where players share responsible gaming tips, remind one another about the importance of setting limits, and celebrate wins without pressuring others to wager more than they can afford.
We at xu60 will continue to nurture this culture. The most enjoyable gaming experience is one played free from financial or emotional pressure – where every slot spin or blackjack hand is about fun and entertainment, not desperation or necessity. That is the goal xu60 strives to achieve for each of our 500,000+ active members in Malaysia.
In closing, remember: playing at xu60 should make your day more enjoyable — not more stressful. If it no longer feels that way, please use our control tools or reach out to the xu60 support team, available 24/7 to assist you in friendly Bahasa Malaysia. We're here for you, not just for business.
Answers to the most frequently asked questions by xu60 members about responsible gaming and self-control tools.
Enjoy xu60's full collection of games – always remember to play within the limits you've set and use xu60's self-control tools for a safer experience.
Gaming is for adults aged 18 and above only. Play within your means, use xu60's free self-control tools, and don't hesitate to contact our support team if you need help. We're available 24/7 in Bahasa Malaysia.
For more information on the platform's policies and terms, please visit Terms & Conditions and Privacy Policy xu60. Enquiries can be sent to [email protected].
Join over 500,000 active members enjoying Malaysia's best digital entertainment safely and responsibly. A welcome bonus of up to RM288 is waiting for you!
For adults only (18+). Please game responsibly. Use xu60's self-control tools, available free to all members.