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Updated: 1 January 2026

Xu60 Privacy Policy – Personal Data Protection for Malaysian Players

Xu60 takes every member's privacy extremely seriously. This document transparently explains how xu60 collect, use, store and protect your personal information as a member of Malaysia's trusted digital entertainment platform.

Encryption 256-bit SSL
Version 2026
Data Not Sold
Member 18+ Only
Support 24/7
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Data Sold to Third Parties
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Security Monitoring

Six Privacy Commitments xu60 Makes to Every Malaysian Member

The data protection principles at the core of xu60's operations – not just words, but our daily practice.

Bank-Grade 256-bit SSL Encryption

All data transmitted between your device and xu60's servers is protected by 256-bit SSL encryption – the same level of security used by leading Malaysian financial institutions such as Maybank and CIMB. Your deposit details, withdrawal information, and personal data are never transmitted without this protection.

Personal Data Not Sold

Xu60 never sells, rents, or trades members' personal information to any third party for marketing or other commercial purposes. Your data belongs to you — xu60 uses it only for the purposes you explicitly consented to at registration.

Financial Information Confidentiality

Your Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX and banking details used for deposits and withdrawals on xu60 are stored with additional encryption and are never accessed by unauthorised xu60 staff.

Member Data Access & Control Rights

Every xu60 member has the full right to access, correct, download, and request the deletion of their personal data. These rights are guaranteed under Malaysia's Personal Data Protection Act, and xu60 honours them without any obstacles or additional charges.

Responsible Data Retention

Xu60 retains members' personal data only for as long as necessary for service delivery and legal compliance purposes. Once an account is closed and the mandatory retention period has elapsed, personal data that is no longer required will be securely deleted from our systems.

Immediate Data Breach Notification

In the event of any data security breach that may affect members' personal information, xu60 is committed to notifying affected members within 72 hours and taking immediate, comprehensive remedial action to minimise any impact.

Xu60's Privacy Commitment

This Privacy Policy clearly outlines how xu60 manages member personal data. By registering for or using xu60 services, you consent to the collection and use of information as described herein. xu60 is committed to ensuring your privacy is protected at the highest possible standard at all times.

1
Introduction & Scope of the Privacy Policy

This Privacy Policy ("Policy") describes the data protection practices adopted by xu60 ("We", "Platform") in relation to personal information collected from members and users of the xu60.my platform. This Policy applies to all services provided by xu60, including the website, any related applications and all xu60 communication channels.

Xu60 operates with full commitment to compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations. We believe that privacy is not merely a legal obligation – it is a moral responsibility to every member who entrusts their personal information to us.

Key Highlights

By using xu60's services, you agree to this Privacy Policy. Members will be notified of any material changes to this Policy via in-platform notifications or email before the changes take effect.

2
Personal Information We Collect

Xu60 collects various types of information depending on how you interact with our platform. The following are the categories of information we collect:

Data Category Information Type Collection Method
Identity InformationFull name, date of birth, identification card numberRegistration / verification form
Contact InformationPhone number, email addressXu60 Account Registration
Financial InformationE-wallet accounts, banking details, transaction historyDeposit & withdrawal process
Gaming InformationGame history, wins, losses, game preferencesXu60 platform activity
Technical InformationIP address, device type, browser, operating systemAutomatic server logs
Usage InformationPages visited, session duration, in-platform actionsCookies & Analytics

Information You Provide Directly: This includes all information you provide when registering your xu60 account, submitting identity verification documents, contacting the customer support team or completing any forms on our platform.

Automatically Collected Information: When you access xu60.my, our systems automatically record certain technical information about your device and internet connection. This information is used solely for security purposes, fraud detection and platform performance improvement.

3
How xu60 Uses Your Personal Information

Xu60 uses the personal information collected solely for the following purposes:

  • Account Management: To register, verify and maintain your xu60 account, including processing login requests, password resets and profile updates.
  • Transaction Processing: To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, and to process winning withdrawals to your verified payment account.
  • Legal Compliance: To fulfil our obligations under various applicable regulations, including anti-money laundering (AML) requirements, Malaysia's PDPA compliance, and any lawful requests from legal authorities.
  • Platform Security: To detect, investigate and prevent fraud, account misuse, illegal activity and cybersecurity threats that may affect the xu60 platform and our member community.
  • Service Improvement: To analyse platform usage patterns for the purpose of enhancing the user experience, improving existing features and developing better new services for xu60 Malaysia members.
  • Service Communications: To send important account notifications, transaction confirmations, security alerts and policy updates that affect you as an xu60 member.
  • Customer Support: To process and respond to enquiries, complaints and requests submitted to the xu60 support team via live chat, email or other support channels.
  • Marketing (with Consent): To send you xu60 promotional information, bonuses, and exclusive offers – but only where you have given explicit consent to receive marketing communications. You may withdraw this consent at any time.
Important

Xu60 will not use your personal data for any purpose not stated in this Privacy Policy without first obtaining your explicit consent. This is a commitment we will not compromise on.

4
Data Sharing with Third Parties

Xu60 treats the confidentiality of members' personal data with the utmost seriousness. We do not sell, rent, or trade your personal information to any third party for commercial purposes. However, there are specific situations in which xu60 may need to share data with certain parties:

  • Payment Service Providers: Transaction information is shared with payment gateway providers (such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX operators) solely for the purpose of processing your deposits and withdrawals. All such providers are bound by strict confidentiality agreements with xu60.
  • Game Providers: Minimum session data required for gameplay may be shared with game providers (such as Pragmatic Play) for operational purposes, RTP verification and auditing. This information does not include your full financial details or identity data.
  • Legal Authorities: xu60 will disclose required information to Malaysian legal authorities when mandated by a court order, criminal investigation, or other applicable legal compliance obligations.
  • Audit & Compliance: Certain information may be shared with independent auditors conducting security, compliance and game integrity reviews at xu60's direction. These auditors are bound by legally enforceable confidentiality agreements.
  • Business Transfers: In the event of a merger, acquisition or sale of xu60 assets, member personal data may be transferred to the successor entity. In such circumstances, xu60 will notify affected members and ensure that the successor entity maintains the same or higher privacy protection standards.

5
xu60 Data Security Measures

Xu60 implements multiple layers of technical and operational safeguards to ensure members' personal data remains protected at all times:

Data Encryption in Transit (256-bit SSL)100%
Data Protection at Rest100%
Real-Time Security Monitoring24/7
Hierarchical Internal Access Controls100%
  • 256-bit SSL Encryption: All communication between your device and xu60's servers is encrypted using the latest TLS protocol. This ensures that information transmitted — including passwords, payment details, and personal data — cannot be read by any unauthorised party while in transit.
  • Secure Password Storage: Your xu60 account password is never stored in plain text. We use a one-way, irreversible hashing algorithm — meaning even xu60 staff cannot view your password.
  • Internal Access Controls: Only xu60 staff who require access to specific data in order to perform their duties are permitted to do so. All internal access is logged and audited on a regular basis.
  • Two-Factor Authentication (2FA): xu60 supports and encourages all members to enable two-factor authentication on their accounts for an additional layer of security.
  • 24/7 Fraud Monitoring: xu60's automated fraud detection system operates around the clock to identify and flag suspicious activity before it can impact your account.
  • Regular Security Testing: xu60 conducts regular penetration testing and security audits carried out by independent security specialists to identify and address any system vulnerabilities.

6
Cookies & Tracking Technologies

Xu60 uses cookies and similar tracking technologies to enhance the user experience and platform security. Cookies are small text files stored on your device when you visit xu60.my.

  • Essential Cookies: Required for core xu60 platform functions such as login authentication, session security and language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Functional Cookies: Storing your personal preferences such as preferred bet sizes, favourite games and display settings to deliver a more personalised experience each time you log in to xu60.
  • Analytics Cookies: Helps xu60 understand how members use the platform — most-visited pages, usage times, and areas where users encounter difficulties. This information is used solely to improve the platform.
  • Security Cookies: Used to detect and prevent fraud, verify user identity, and protect accounts from unauthorised access.
Cookie Controls

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and experience of using the xu60 platform. Analytical cookies are not shared with any third-party advertisers.

7
xu60 Member Privacy Rights

As an xu60 member and data subject under Malaysia's Personal Data Protection Act, you have the following rights with respect to your personal data:

Right of Access

Request a copy of all your personal data held by xu60

Right to Rectification

Request correction of inaccurate or incomplete personal data

Right to Erasure

Request deletion of personal data, subject to legal obligations

Right to Restriction

Request that the processing of your personal data be restricted in certain circumstances

Right to Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to the processing of your data for direct marketing purposes

To exercise any of the above rights, please contact the xu60 support team via email at [email protected] or through live chat. xu60 is committed to processing all privacy rights requests within 30 business days, in accordance with Malaysian legal requirements.

8
Data Retention & Deletion

Xu60 retains members' personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with applicable legal obligations.

  • Active Account Data: For as long as your xu60 account remains active, and for the period required after account closure to fulfil legal and compliance obligations.
  • Transaction Records: Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian legal requirements governing financial services and anti-money laundering compliance.
  • Communication Logs: Communication records between members and the xu60 support team are retained for 2 years for quality assurance and dispute resolution purposes.
  • Platform Usage Data: Aggregated analytics data that contains no personal information may be retained indefinitely for research and platform improvement purposes.

Once the applicable retention period has expired, xu60 will securely delete or anonymise your personal data using methods that ensure it cannot be recovered. This deletion process is subject to any legal retention obligations that remain in force.

9
Children's Data Protection

Xu60 services are strictly for individuals aged 18 and above. xu60 does not knowingly collect, process or store any personal information from individuals under the age of 18.

Should xu60 discover that personal information belonging to a person under the age of 18 has been inadvertently collected, we will take immediate steps to delete that information and close the account in question. Parents or guardians who believe their child has registered a xu60 account without authorisation should contact [email protected] immediately.

10
Amendments to the Privacy Policy

Xu60 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new service requirements, or compliance with applicable legislative and regulatory changes.

Members will be notified of any material changes to this Privacy Policy through:

  • Prominent in-platform notifications on xu60.my
  • Email to the member's registered email address
  • A notice on the xu60.my homepage at least 14 days before the changes take effect

Continued use of the xu60 platform after the effective date of any Privacy Policy amendment constitutes acceptance of the revised policy. It is each member's responsibility to review this Privacy Policy periodically to stay informed of how xu60 manages their data.

The current version of the xu60 Privacy Policy is effective from 1 January 2026 and supersedes all previous versions.

11
Contact Us – Privacy Enquiries

If you have any questions or concerns, or wish to exercise your privacy rights in relation to the xu60 Privacy Policy, please reach us through the following channels:

  • Email: [email protected] (please include "Privacy Enquiry" in the email subject line)
  • Live Chat: Available 24/7 via the chat icon on the xu60.my platform
  • Response Time: Under 10 minutes for live chat; up to 48 hours for email
  • Support Languages: Bahasa Melayu & English

For questions relating to account security, please also read the Terms & Conditions xu60. For information on responsible gambling, please visit the Responsible Gaming us.

Why Data Privacy Matters When Playing Online in Malaysia

In today's digital age, the privacy of personal information has become one of the most critical issues facing online users worldwide, including in Malaysia. When you use an online entertainment platform such as xu60, you entrust us with a range of personal information – from your name and phone number to your Touch 'n Go eWallet details and bank account information. That trust is something we xu60 take lightly.

Many Malaysian online players still wonder: "What happens to my information after I sign up?" or "Is my GrabPay or DuitNow details safe?" These are entirely valid questions and reflect the growing level of digital awareness among Malaysian users. At xu60, the answers to these questions are straightforward and transparent – which is precisely why we have written this Privacy Policy in plain, accessible language rather than confusing legal jargon.

How xu60 Protects Your Payment Information

One of the most sensitive aspects of privacy for players xu60 refers to payment information. When you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX via Maybank2u and CIMB Clicks, please be aware that this information is processed through fully encrypted payment channels.

xu60 does not store your e-wallet PIN, internet banking password, or full card details in our systems. Transactions are processed through a secure payment gateway, and we retain only summary transaction records (amount, date, method) as required for account management and legal compliance. This means that even if a third party were to gain access to our systems xu60 unlawfully — something we work hard to prevent — your full financial information remains secure.

Data Protection in the Malaysian Context

Malaysia has a clear data protection legal framework under the Personal Data Protection Act 2010 (PDPA). xu60 operates in full compliance with this Act, which grants Malaysian individuals specific rights regarding how their personal data is processed by business organisations.

From a practical standpoint, this means xu60 must obtain your consent before collecting personal data, inform you of the purpose for which that data is being collected, and allow you to access and correct your data where necessary. These are not merely legal obligations for xu60 – they are core values we uphold in every aspect of our platform's operations.

Transparency as the Foundation of xu60's Trust

There is one thing that sets xu60 from many other online platforms — we believe that transparency is the foundation of genuine trust. When you know exactly what happens to your data, who can access it, and how it is protected, you can play with true peace of mind.

This is why we publish this detailed Privacy Policy, and why we are always ready to answer any privacy-related enquiries through our support team xu60 available 24 hours a day in Bahasa Melayu. You don't need to feel uncertain or confused about how your data is managed – we're here to explain everything transparently.

Account Security – A Shared Responsibility at xu60

Even though xu60 implements sophisticated technical security measures, your account security also depends on the actions you take yourself. Best practices we recommend to all xu60 Malaysia members include using a strong, unique password for your xu60 account, never sharing your login credentials with anyone — including family members, ensuring the phone or computer you use to access xu60 has up-to-date security software, staying alert to emails or messages claiming to be from xu60 that ask for your password — xu60 will never request your password via email or message, and contacting xu60 support immediately if you suspect your account has been accessed by an unauthorised party.

By working together on this shared security responsibility, we collectively build a safer xu60 ecosystem for all 500,000+ active members who have trusted our platform as their premier digital entertainment destination in Malaysia. Your trust is a commitment we uphold with dedication – today and every day going forward.

Xu60 Privacy Frequently Asked Questions

Answers to the questions xu60 members ask most frequently about personal data protection.

Yes, your financial information is secure at xu60. All deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX are processed through payment gateways encrypted with 256-bit SSL. xu60 does not store your internet banking passwords, full card numbers, or any sensitive financial details in our systems. We retain only summarised transaction records as required for account management.

Yes, you have the right to request deletion of your personal data from xu60's systems. However, xu60 may be required to retain certain data for periods stipulated under Malaysian law – for example, financial transaction records that must be kept for 7 years in line with compliance regulations. To submit a data deletion request, contact [email protected] with "Data Deletion Request" in the subject line of your email.

xu60 only sends marketing communications to members who have given explicit consent to receive promotional content. You may withdraw this consent at any time through your xu60 account settings or by contacting our support team. Essential account communications such as transaction confirmations, security alerts and policy updates will continue to be sent regardless of your marketing preferences.

No. xu60 does not sell, rent or share member personal data with third-party advertisers or marketers. Your information is not used for targeted advertising by any party outside the xu60 service ecosystem. This is an absolute and unwavering commitment.

In the event of a data security breach that may affect members' personal information, xu60 is committed to notifying affected members within 72 hours. We will provide details of what occurred, what data may have been compromised, and the steps being taken to address the situation. We will also report such incidents to the relevant authorities in accordance with Malaysian legal requirements.

Yes, you have the right to request access to all personal data that xu60 holds about you. This is your right under Malaysia's Personal Data Protection Act. Please contact [email protected] with "Data Access Request" in the email subject line. xu60 will process your request within 30 business days and provide a copy of your data in an easy-to-read format.

Explore xu60 Games – Safe & Secure

Enjoy xu60's full suite of games with complete peace of mind – your privacy and data security are always protected.

Xu60 Privacy & Data Protection Policy – Summary

Xu60 is fully committed to protecting your personal information. Your name, phone number, email address and payment details provided during registration and transactions are securely stored using 256-bit SSL encryption and will never be shared with any third party without your prior written consent.

For privacy-related enquiries, contact us at [email protected] or visit the Terms & Conditions and Responsible Gaming for more information.

Play with Confidence – Your Privacy Is Protected at xu60

Register today and enjoy Malaysia's premier digital entertainment platform — one that puts your data security and privacy first, every time. A welcome bonus of up to RM288 is waiting for you!

This platform is for adults only (18+). Please gamble responsibly. Learn more

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